Cancel your subscription
Updated
Cancel where you paid. Bought on our website? Contact support to cancel.
Where did you buy?
Not sure? A receipt from Apple (App Store) or Google (Google Play) means you bought in the app. Otherwise, use Website.
Website
Contact support and ask us to cancel. Include the email you paid with.
You keep your plan until the end of the period you paid for.
iPhone or iPad
- Open the iPhone Settings app and tap your name.
- Tap Subscriptions, then Onstage.
- Tap Cancel Subscription.
You're done when you see Expires on with a date.
Apple help: Cancel a subscription
Android
- Open the Google Play Store and tap your profile picture.
- Tap Payments & subscriptions → Subscriptions.
- Choose Onstage, then Cancel subscription.
Google help: Cancel a subscription
Deleting the app does not cancel. Use the steps above. You keep access until the end of the period you paid for.
Having trouble?
Onstage missing from my subscriptions?
Check you are signed in with the Apple ID or Google account you paid with. If it is still missing, you most likely bought on our website: use the Website steps.
Changed your mind?
Bought on our website? Contact support before the end date.
Bought in the app? Subscribe again from the same Subscriptions screen in the App Store or Google Play.
Still stuck?
Contact support with your Account ID and the date of your last payment.
Still need help?
Have more questions? Submit a request