I purchased a Premium membership from the web but the app content is still locked. What should I do?

After installing the app, you can activate the subscription purchased with your e-mail by following one of the options below. Please make sure to use the same email address used during purchase.

Option 1 : Open the app and, on the very first screen, tap “I already have an account”, then sign in using your e-mail. Your subscription will be activated automatically.

Option 2: Open the app, go to Settings, tap “Link Web Purchase”, and enter e-mail. Your membership will then be linked and activated in the app.

If you experience any issues while signing in or linking your purchase, please create ticket from here and we will assist you right away.